Making Calls and Sending Texts: A Smartphone Beginner’s Guide


Understanding the Core Function: Making Calls

The fundamental purpose of a smartphone, despite its myriad features, remains its ability to make and receive phone calls. Navigating the call function may seem daunting initially, but it’s a surprisingly straightforward process. Let’s break down the essential aspects:

  • Accessing the Phone App: The phone app, typically represented by a telephone handset icon, is your gateway to placing calls. It’s usually found on the home screen or within the app drawer (a collection of all your installed applications). Look for the distinct phone icon, often green or blue, that visually represents its purpose.

  • Using the Dial Pad: The dial pad mimics a traditional telephone keypad, displaying numbers 0-9, the asterisk (*), and the pound sign (#). To dial a number, simply tap the corresponding buttons on the screen. Ensure you input the correct country code and area code when calling internationally or outside your local region. Pay attention to the formatting as some phones automatically insert dashes or spaces for easier reading.

  • Contact List Navigation: The true power of smartphone calling lies in its integrated contact list. Your phone stores names, numbers, and other relevant information for your acquaintances, making calling significantly easier. To access your contacts, look for a “Contacts” or “People” tab within the phone app, or a separate “Contacts” app. You can scroll through the list, use the search bar to find a specific contact by name or part of their name, or even utilize voice commands if your phone supports them.

  • Placing a Call from Contacts: Once you’ve located the desired contact, tap on their name to view their contact details. Here, you’ll typically see a “Call” button next to their phone number. Tap this button, and your phone will initiate the call.

  • Call Options During an Active Call: While on a call, several options become available on your screen:

    • Mute: This silences your microphone, preventing the person on the other end from hearing you. This is useful for private conversations or when you need to temporarily suppress background noise.
    • Speaker: This switches the audio output from the phone’s earpiece to its external speaker, allowing you to hold the phone away from your ear and still hear the conversation.
    • Keypad: This brings up the dial pad, which is necessary for interacting with automated phone systems (e.g., pressing “1” for sales, “2” for support).
    • Hold: This puts the call on hold, suspending the conversation temporarily.
    • Add Call: This allows you to initiate a new call while the current one is on hold, enabling conference calls. (This feature might vary depending on your carrier and phone model).
    • End Call: This terminates the call, disconnecting you from the other party.
  • Receiving Incoming Calls: When someone calls you, your phone will ring or vibrate, and a notification will appear on the screen. This notification usually displays the caller’s name (if they are in your contacts) or their phone number (if they are not). You’ll typically have two options:

    • Answer: This accepts the call, connecting you to the caller.
    • Decline/Reject: This rejects the call, sending it to voicemail (if voicemail is enabled) or simply disconnecting it. Some phones also offer a “Remind Me” option, which postpones the call and sets a reminder to call back later.
  • Utilizing Voicemail: Voicemail allows callers to leave you a message if you are unable to answer the phone. Access your voicemail by tapping the voicemail icon in the phone app or dialing a specific number (usually provided by your mobile carrier). You can listen to, delete, or save voicemail messages as needed.

  • Emergency Calls: Smartphones allow you to make emergency calls, even without an active SIM card. Dial 911 (in North America), 112 (in Europe), or your local emergency number. Your phone will attempt to connect you to emergency services, even if your service is disconnected.

Text Messaging: Connecting Through Words

Text messaging, or SMS (Short Message Service), provides a quick and efficient way to communicate with others without requiring a phone call. Smartphones offer robust text messaging capabilities, far beyond the simple text messages of the past.

  • Accessing the Messaging App: The messaging app is the central hub for sending and receiving text messages. It is typically represented by a speech bubble icon. Look for this icon on your home screen or within the app drawer. Common messaging apps include Google Messages (for Android) and iMessage (for iPhones).

  • Starting a New Conversation: To send a text message, you need to initiate a new conversation. Tap the “Compose” or “New Message” button, which is often represented by a “+” icon or a pencil icon.

  • Entering the Recipient’s Number or Name: After initiating a new message, you’ll be prompted to enter the recipient’s phone number or select their name from your contacts. If you’re sending a message to someone new, manually enter their phone number, including the area code. If they’re already in your contacts, start typing their name, and your phone will auto-complete the entry.

  • Composing Your Message: Once you’ve selected the recipient, a text input field will appear. This is where you type your message using the on-screen keyboard. Take your time and be mindful of typos, especially if you’re sending important information.

  • Utilizing the On-Screen Keyboard: The on-screen keyboard is your primary tool for composing text messages. Familiarize yourself with its layout and features:

    • Letter Keys: The letter keys are arranged in a QWERTY or other keyboard layout.
    • Shift Key: The shift key (usually an upward-pointing arrow) capitalizes the next letter you type or toggles Caps Lock.
    • Number Key: The number key switches the keyboard to a numeric keypad for entering numbers.
    • Symbol Key: The symbol key reveals a selection of symbols, punctuation marks, and special characters.
    • Emoji Key: The emoji key grants access to a vast library of emojis, allowing you to add visual expressions to your messages.
    • Space Bar: The space bar inserts a space between words.
    • Delete Key: The delete key (usually represented by a backspace arrow) deletes the last character you typed.
    • Enter Key: The enter key sends the message or creates a new line.
  • Sending the Message: After composing your message, tap the “Send” button (usually represented by a paper airplane icon or an arrow icon). Your phone will transmit the message to the recipient.

  • Receiving and Reading Messages: When you receive a text message, a notification will appear on your screen. You can tap the notification to open the messaging app and view the message. Alternatively, you can open the messaging app directly and select the conversation with the sender to read the message.

  • Replying to Messages: To reply to a message, simply tap the text input field at the bottom of the conversation and compose your reply. Then, tap the “Send” button.

  • Sending Multimedia Messages (MMS): MMS (Multimedia Messaging Service) allows you to send pictures, videos, audio files, and other media through text messages. To send an MMS message, look for an “Attach” button (often represented by a paperclip icon) in the messaging app. Tap this button and select the desired media file from your phone’s gallery or storage. Keep in mind that MMS messages can be larger than SMS messages and may incur higher data charges.

  • Managing Conversations: Your messaging app will organize your text messages into conversations. You can delete individual messages or entire conversations to manage your inbox. You can also archive conversations to remove them from your active inbox without deleting them.

  • Group Messaging: Group messaging allows you to send a single message to multiple recipients simultaneously. To create a group message, select multiple contacts when composing a new message. All recipients will be able to see and respond to the message, creating a group chat.

  • Text Messaging Settings: Explore the settings within your messaging app to customize your experience. You can adjust notification settings, change the font size, customize the appearance of the app, and manage spam filters.

This detailed guide covers the fundamental aspects of making calls and sending texts on a smartphone. As you become more comfortable with these core functions, you can explore the advanced features and settings offered by your specific phone model and mobile carrier. Practice is key to mastering these functionalities and unlocking the full potential of your smartphone.

Leave a Comment